Business Need:
Deliver continuous improvement in operational performance, contract management and customer satisfaction while reducing complaint calls.
In this case study Nexidia shares how Soha Housing uses Nexidia AudioFinder in their contact centre.
Case Study written by: Nexidia
Author: Rachael Trickey
Published On: 15th May 2017 - Last modified: 3rd Jan 2020
Read more about - Archived Content, Case Studies, Nexidia
