Case Study: Soha Housing 139 Filed under - Archived Content, Case Studies, Nexidia Business Need: Deliver continuous improvement in operational performance, contract management and customer satisfaction while reducing complaint calls. In this case study Nexidia shares how Soha Housing uses Nexidia AudioFinder in their contact centre. Case Study written by: Nexidia Author: Rachael Trickey Published On: 15th May 2017 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Case Studies, Nexidia Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter