CX Strategy Event Related Articles Improve Your CX Strategy – Clever Ideas From Bupa's Contact Centre! CX and Digital Transformation: Strategies for Success Have Babelforce Gone Mad? Why Are They Organizing Their Own CX event? Choosing the Right Solution for Your CX Strategy Filed under - Archived Content, Kerv Experience CX Strategy Event: Automating and Transforming your Customer Experience with AI, Digital & DataJoin us at the Tower of London on 21st March to learn from industry leaders, including Genesys and Skipton Building Society, about automating and transforming your customer experience using the latest tools and technology. Attendees will: Learn about linking CX and CRM: Hear and see how you can utilise AI to implement data-driven experiences with live demos of the Genesys integration with Microsoft and Salesforce. Learn how to optimise customer digital channels through AI automation. Hear from the Head of Distribution Transformation from Skipton Building Society about their huge CX and Digital transformation. Discover how Genesys are leading the way in customer empathy and hyper-personalisation. Master how to make the transformation real – ensuring the business change you deliver is adopted. Guests also get free access to the Tower of London and an optional tour of the grounds! Author: Robyn Coppell Published On: 24th Jan 2024 - Last modified: 22nd Mar 2024 Read more about - Archived Content, Kerv Experience Recommended Articles Improve Your CX Strategy – Clever Ideas From Bupa's Contact Centre! CX and Digital Transformation: Strategies for Success Have Babelforce Gone Mad? Why Are They Organizing Their Own CX event? Choosing the Right Solution for Your CX Strategy Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter