Definition: What Is ChatGPT?

ChatGPT is a powerful AI model designed to understand and generate human-like text based on the information it’s given by a user.

It can answer questions, write essays, summarize texts, and even translate languages. It’s an upgraded version of the GPT-4, providing more efficient and comprehensive responses.

ChatGPT’s capacity for understanding context and nuances, as well as its ability to generate coherent, detailed responses makes it an excellent tool for the first line of customer service.

Thanks to Centrical

If you want to learn more, we also have a video by Talkdesk’s Ben Rigby where they define ChatGPT.