Definition: What Is ChatGPT?

ChatGPT on grey background

ChatGPT is a powerful AI model designed to understand and generate human-like text based on the information it’s given by a user.

It can answer questions, write essays, summarize texts, and even translate languages. It’s an upgraded version of the GPT-4, providing more efficient and comprehensive responses.

ChatGPT’s capacity for understanding context and nuances, as well as its ability to generate coherent, detailed responses makes it an excellent tool for the first line of customer service.

Thanks to Centrical

If you want to learn more, we also have a video by Talkdesk’s Ben Rigby where they define ChatGPT.

Author: Robyn Coppell

Published On: 7th Jul 2023 - Last modified: 24th May 2024
Read more about - Definitions, , , ,

Follow Us on LinkedIn

Recommended Articles

Neon light speech bubble. Inspect line icon. Quality research sign.
ChatGPT - The Next Stage for CX AI Adoption?
Question mark on speech bubbles
A Primer on ChatGPT, LLMs, and Generative AI
ChatGPT concept with ai and human head silhouette and the words chat gpt
How to Use ChatGPT for Faster, More Empathetic Customer Support
ChatGPT, artificial intelligence chatbot
The Role of ChatGPT in Call Centres