eBook: How to Successfully Achieve Service Level 247 Filed under - Archived Content, injixo Service level is the number one KPI in almost every contact centre and is vital for the customer experience. This eBook looks at 21 common root causes of failing to hit SL goals, with some tips for corrective action. eBook written by: injixo Click here to download your copy of the eBook now! Author: Jo Robinson Published On: 26th May 2017 - Last modified: 31st May 2017 Read more about - Archived Content, injixo Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter