At Disrupt 2023 in the UK, Sabio interviewed Leigh Hopwood, CEO at the CCMA, on the benefits of empowering contact centre advisors to help deliver excellent CX.
To find out more download Wellbeing in the Contact Centre, a CCMA Research Initiative.
This blog post has been re-published by kind permission of Sabio – View the Original ArticleFor more information about Sabio - visit the Sabio Website
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