How Generative AI Is Powering Your Omnichannel Strategy – Webinar

How Generative AI is Powering Your Omnichannel Strategy webinar banner

Celebrate with us as we unveil Upland Panviva’s AI Knowledge Assistant – your secret to evolving your organization’s knowledge expertise to meet your omnichannel knowledge needs.

Join the Upland Panviva team to learn more about:

  • The changing expectations of customers and agents
  • Why your customers and agents need personalization
  • A seamless omnichannel journey powered by AI Knowledge
  • The power of Panviva + Genesys
  • AI Knowledge Assistant – an introduction!

Discover how to unleash the power of generative AI to transform your existing knowledge into smart, personalized snippets ready for your chatbots, agent assistants, and more with Panviva.

Author: Robyn Coppell

Published On: 24th Nov 2023 - Last modified: 6th Dec 2023
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