Workforce Management and Workforce Optimisation
Call Centre Helper Directory - Workforce Management and Workforce Optimisation
Introducing Experience Communications as a Service (XCaaS). 8×8 XCaaS delivers a single platform for cloud-native contact centre, voice, team chat, meetings, and embeddable communications.
Assembled is a Support Operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead.
Calabrio is the workforce performance company and trusted ally to leading brands in 100 countries around the world. The digital foundation of customer-centric contact centres, Calabrio helps enrich and interpret human interactions, empowering agents as brand guardians.
Centrical provides a real-time performance management, microlearning, gamification, coaching, and voice of the employee platform for frontline teams.
Clinton is an international vocalist, Vocal Arranger and Choir Coach with The Royal Wedding TV Sensation The Kingdom Choir
Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.
Genesys powers more than 25 billion of the world’s best customer experiences each year.
injixo is a product of InVision, a market leader in WFM for over 25 years.
At Kerv, we leverage the power of technology to help our customers stay ahead, providing end-to-end cloud solutions and digital transformation.
NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime.
NICE CXone combines best-in-class Omnichannel Routing, Workforce Engagement, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.
Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India.