Mpathy Plus provides services at both a strategic and operational level. We work in all areas of customer experience, customer service and contact centres and have the experience to make things happen!
Contact Name: Martin Jukes
Tel No: 08450 569800
Contact Email: firstname.lastname@example.org
Mpathy Plus provides services at both a strategic and operational level. We work in all areas of customer experience, customer service and contact centres and have the experience to make things happen! We design but also implement.
We are knowledgeable, practical and flexible in what we do with our broad areas of work being Transformation, Performance Improvement and Operational Support. Our Transformation work includes strategic planning, implementing new services and technologies and delivering business change. We get into the detail of process change to deliver long term benefits.
Delivering a great service in an efficient and effective manner is essential and we review performance across a wide range of elements including people, process, technology and the environment. We make recommendations for improvement that will make a difference and give a return.
We often find clients who need a little extra support and our services here range from Interim Management, mentoring and support through to Training and Coaching.
Our flexible approach enables us to work with our clients to develop the outcomes that they require for their customers. We are professional but friendly, honest but empathic but most of all driven to develop lasting relationships.
Twitter Handle: @mpathyplus
Address: Number Three, Tannery Close, Martley, Worcestershire, WR6 6SD
- Customer Experience
- Performance Improvement