NICE CXone

4,673
NICE CXone Logo

NICE CXone combines best-in-class Omnichannel Routing, Workforce Engagement, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.

uk.niceincontact.com

Tel No: +44 (0) 207.002.3000

Profile:

NICE CXone is the cloud contact centre software leader with the world’s No. 1 cloud customer experience platform. NICE CXone combines best-in-class Omnichannel Routing, Workforce Engagement, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone solutions empower organisations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE CXone DEVone developer program is the industry’s largest partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone. NICE CXone is recognised as a market leader by Gartner, Ovum, IDC, Frost & Sullivan, and DMG.

NICE CXone is part of NICE, the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organisations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organisations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organisations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

Infographic

Agent Training Tips for Productive-From-Anywhere Contact Centres

Agent training tips for productive-from-anywhere contact centres

Social Media:

Twitter Handle: https://twitter.com/NICECXone
LinkedIn Company Page: https://www.linkedin.com/company/nicecxone
Facebook Page: https://www.facebook.com/NICECXone
YouTube Page: https://www.youtube.com/c/niceincontact
Blog: http://www.niceincontact.com/blog/

Address: 160 Queen Victoria Street, 2nd Floor, London EC4V 4BF

Weblink: uk.niceincontact.com

Author: Rachael Trickey

Follow Us on LinkedIn

The Latest Articles Featuring NICE CXone

skill based routing concept
The Power of Simulation in Skills Based Routing
Megaphone making announcement
NICE Wins Its Largest Ever CXone Deal
Green, yellow and red bowls on wooden background
The Goldilocks Principle in WFM: Managing Change and Intraday Operations
Golden stars on blue background
NICE CXone Receives Future of Work Award
Leadership concept with golden chess piece standing out
NICE Named a Leader for Conversational AI
Communication, dialog, conversation concept with speech bubbles
NICE Unveils Enlighten XM to Hyper-Personalize Customer Journeys