Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies.
Tel No: 0161 772 7100
Contact Name: Sian Ciabattoni
Contact Email: firstname.lastname@example.org
Noble Systems offers a unified suite of inbound, outbound and blended omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our CPE, CaaS, innovative premise/cloud hybrid, and managed service platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics and decisioning, strategy planning, and workforce management.
Noble Systems is committed to providing the highest value proposition, the most flexible and feature-rich product solution, and the greatest customer satisfaction. Noble has offices worldwide, with the European Headquarters in Manchester, UK with a dedicated sales and support team specifically services clients in the UK, as well as provide access to the global Noble Systems network.
Twitter Handle: @NobleSystems
LinkedIn Company Page: https://www.linkedin.com/company/noble-systems
Facebook Page: https://www.facebook.com/NobleSystems/
YouTube : https://www.youtube.com/user/NobleSysGuy
Address: 11 Commerce Way, Westinghouse Road, Manchester, M17 1HW
- Contact Centre Solutions
- Cloud Solutions
- Predictive Dialler
This white paper gives examples of how organizations have used gamification in contact centres and presents best practices for using gamification to improve contact centre performance.
This white paper provides insight and practical suggestions on how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self-service, proactive service).