Vonage Wins Product of the Year Award Related Articles Vonage Wins 2019 Product of the Year Awards Ericsson to Acquire Vonage Hotelbeds Selects Vonage’s NewVoiceMedia Contact Centre Solution Vonage Announces Agreement to Acquire NewVoiceMedia © iaremenko - Adobe Stock - 98979711 878 Filed under - Contact Centre News, Vonage Vonage has announced today that TMC has named its NewVoiceMedia (NVM) solution as a 2019 CUSTOMER Product of the Year Award winner. “We are delighted to have won the 2019 Product of the Year Award from CUSTOMER Magazine for our NewVoiceMedia solution,” says Chris Haggis, SVP Customer Success at Vonage. Chris Haggis “Our cloud contact centre and inside sales solution is helping companies transform their sales performance and provide an exceptional customer experience by enabling great communication.” “This acknowledgement bolsters our pledge to help our customers improve and compete on customer experience to grow their businesses.” The 2019 CUSTOMER Product of the Year Award recognises vendors that are advancing the call centre, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers. NewVoiceMedia is Vonage’s intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, the NVM Solution ensures complete flexibility, scalability and reliability. “On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honour Vonage with a 2019 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Vonage’s NewVoiceMedia solution has proven deserving of this elite status and I look forward to continued innovation from Vonage in 2019 and beyond.” Author: Robyn Coppell Published On: 25th Apr 2019 - Last modified: 30th Apr 2019 Read more about - Contact Centre News, Vonage Recommended Articles Vonage Wins 2019 Product of the Year Awards Ericsson to Acquire Vonage Hotelbeds Selects Vonage’s NewVoiceMedia Contact Centre Solution Vonage Announces Agreement to Acquire NewVoiceMedia Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter