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Articles - Case Studies
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67
Case Study: Comdata and Eaglemoss in the UK
537
Case Study: HotelBeds Tackles the Challenges of a Global Pandemic
122
Case Study: Delivering Outstanding Customer Experience Using Google
57
Case Study: Wowcher Gives Customers the WOW Factor
97
Case Study: RSPCA Builds a Modern Customer Experience
255
Case Study: Playvox Solution Cuts Daily Variance in Half
130
Case Study: Zain Jordan Improves Customer Service
213
Case Study: Pharmacy2U Provides Cost-Effective Customer Support
100
Case Study: Côte Is Delivering Exquisite Customer Service
62
Case Study: How Post Office Ltd. Levelled Up Its Customer Service
69
Case Study: Marlowe Theatre Provide Outstanding Service
70
Case Study: Managing the Customer Journey for Eaglemoss
3 Key Insights From DCG’s Digital Shift
Case Study: Citation Is Making All the Difference
Case Study: Delta Dental Strategically Improves Customer Service
53
Case Study: TechStyle Provides Connected Employee Experience
Case Study: How PAR Technology Uses UC Integration
67
Case Study: Valda Energy’s Efficient Customer Service
Case Study: Littlefish Achieves 95% Satisfaction Rate
189
Case Study: Seamless Front and Back Office
113
Case Study: Fintech Firm Increases Agent Productivity by 30%
Case Study – The Complexities of the Simple Fax
277
Case Study: SeatGeek Improves Its Forecasting and Scheduling
Case Study: Delta Dental Washington Implement a New Knowledge Base
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