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Articles - David Noone

David Noone, Commercial Leader UK & Ireland, Concentrix Catalyst

Connect with David on LinkedIn

Dog and human sharing empathetic connection

26 Great Techniques for Showing Real Empathy in Customer Service

Vonage Intelligent Workspace Box

Editor's Pick

Thumbnail Key Strategies to Maximize Contact Centre Performance

Key Strategies to Maximize Contact Centre Performance

Thumbnail 18 Sure-Fire Ways to Boost Agent Resilience

18 Sure-Fire Ways to Boost Agent Resilience

Thumbnail 10 New Ways Tech Is Helping Agents Right Now

10 New Ways Tech Is Helping Agents Right Now

Thumbnail Stop Making Your Absence Rates Go Up!

Stop Making Your Absence Rates Go Up!

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