Talkdesk Included in 2020 List of Best Software Companies Related Articles Top 10 Contact Centre Software and Technology The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer's Day On-Premise vs. Cloud Computing: Which Is Best? The Long List of Things That Can Destroy Your Customer Service © hakinmhan - Adobe Stock - 179862380 135 Filed under - Contact Centre News, Talkdesk Talkdesk has ranked at 33 in G2’s 2020 list for Best Software Companies and 39 in the list of Fastest Growing Companies. G2 is the top online review site, having collected 383,749 new software reviews in 2019 and bringing the total number to over a million. Tiago Paiva “Talkdesk is purpose-built on a modern, cloud-native architecture that enables us to deliver new features and functionality which sets us apart within the Contact Center as a Service (CCaaS) industry,”said Tiago Paiva, chief executive officer, Talkdesk. “We are honoured to be recognized by G2 as a leader and an industry disruptor that is changing the game in customer service.” Building outstanding customer experience (CX) and creating positive disruption across the contact centre solutions industry is what drives Talkdesk every single day. The heart and soul of Talkdesk is to help our customers make CX a competitive advantage across markets, with a lifelong mission to end bad customer service. More than 1,800 customers in 75 countries rely on Talkdesk to power their contact centers and end bad customer service. Talkdesk prides itself on its fast pace of innovation, accompanied by the industry’s first 100% Uptime Service Level Agreement (SLA) and cloud-native architecture that includes powerful AI-infused capabilities. This news story has been re-published by kind permission of Talkdesk – View the original post This blog post has been re-published by kind permission of Talkdesk – View the Original Article For more information about Talkdesk - visit the Talkdesk Website About Talkdesk Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Read other posts by Talkdesk Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper. Author: Talkdesk Published On: 25th Apr 2020 - Last modified: 27th Apr 2020 Read more about - Contact Centre News, Talkdesk Recommended Articles Top 10 Contact Centre Software and Technology The Ultimate List of Positive Words, Phrases, and Sentences to Brighten Your Customer's Day On-Premise vs. Cloud Computing: Which Is Best? The Long List of Things That Can Destroy Your Customer Service Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter