The Leading Contact Centre Magazine

Top 25 Call Centre Motivational Quotes

We’ve pulled together some of the best and most inspiring quotes that every contact centre should live by.

  1. Happy Employees = Happy Customers
  2. The best service is no service
  3. Stop doing dumb things to customers
  4. “It’s not what you say but how you say it!” The importance of voice in customer service.
  5. Satisfaction is a rating. Loyalty is a brand – Shep Hyken
  6. Plan for the worst while striving for the best. Your customer service reputation may have the ability to weather any storm! @TeresaAllen
  7. When handling complaints, speed is of the essence. The faster you react, the easier it will be to resolve. @AlexJenkinsTTA
  8. Once you treat your employees like celebrities, their job is to treat every customer like one as well! @csiperformance
  9. Good #Custserv is like the weather: everyone talks about it but very few actually do anything about it @colinsataylor ·
  10. Do what you do so well that they will want to see it again and bring their friends. – Walt Disney
  11. One customer well taken care of could be more valuable than $10,000 worth of advertising. – Jim Rohn
  12. Only a life lived in the service to others is worth living. – Albert Einstein
  13. The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi
  14. There is place in the world for any business that takes care of its customers – after the sale. – Harvey MacKay
  15. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. – Steve Jobs
  16. Customers will want to talk to you if they believe you can solve their problems. – Jeffrey Gitomer
  17. Always give people more than they expect to get
  18. In business as in life, your chances of being run over are doubled if you stay in the middle of the road.
  19. The magic ‘mind reading’ anticipatory #service phrase is: “If that was me, what would I want?” @SteveCokkinias:
  20. Quality in a #service or product is not what you put into it. It is what the client or #customer gets out of it. – Peter Drucker
  21. There are no traffic jams along the extra mile. – Roger Staubach
  22. Let no one ever come to you without leaving better and happier – Mother Theresa
  23. #Customers don’t expect you to be perfect. But they do expect you to fix things when they go wrong. – Donald Porter
  24. “You are serving a customer, not a life sentence. Learn how to enjoy your work.” Laurie McIntosh #custexp #custserv
  25. People will soon forget what you said. They will NEVER forget how you made them feel. – Dr Maya Angelou

Published On: 26th Dec 2016 - Last modified: 25th Oct 2017
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