Articles - Positive words

Acknowledgement Statements text written on notebook

567,490

The Top 10 Acknowledgement Statements for Customer Service and Difficult Situations

thank you labels

280,713

150 Great Complimentary Words and Phrases to Use in Customer Service

Hands Holding Yellow and White Speech Bubbles Customer Service Empathy Statements

965,238

Empathy Statements for Customer Service

AER Statements written over paper speech bubbles - acknowledgment empathy reassurance

2,856

Start Using AER Statements

Positive statement words including: smile, positive, thanks, pleasure, great, understanding, right, rapport,please,popular, certainly, understanding

3,190,980

Top 50 Positive Words and Phrases – With Examples

Graphic of Good Words to Describe Yourself on a CV

5,128,843

The Top 50 Words to Describe Yourself on Your CV

reading script

213

What Is Positive Scripting?

Top Assurance Statements in Customer Service

13,752

The Top 10 Assurance Statements in Customer Service

Person holding and looking up to speech bubble

12,952

25 Affirmative Words and Statements to Support Customers

tree growing and dry with sky and sun background

50,143

The Top 15 Reassurance Statements for Customer Service

A vector illustration of a person with a speech bubble

7,543

Professional Language for Customer Service

A picture nice words to say to someone

18,641

Customer Service: 50 Nice Words to Say to Someone

A picture of English language letters

10,389

Customer Service Language: Changing the Language of Your Contact Centre

A picture of positive speech bubbles

77,542

27 Positive Statements to Use In Difficult Situations

Call Centre Power Words for Customer Service

149,755

The Best Power Words to Use in Customer Service

Happy woman reading a letter on a table at home

371,399

How to Write a Good Customer Service Letter – With Examples

Postive Scripting for Customer Service

171,732

Positive Scripting for Customer Service

84,336

Positive Language for Customer Service Conversations

213,782

The Right Words and Phrases to Use on a Sales Call

Hand hanging up the phone call closing spiel

230,182

The Best Call-Closing Statements – With Examples

Build Rapport on the Phone for Success

334,263

How to Build Rapport on the Phone

A cartoon man holds his hand up in a wave, while saying "the best courtesy words and phrases to use in customer service

212,040

The Best Courtesy Words and Expressions to Use in Customer Service

Opening Spiel and How to Greet Customers

519,802

The Best Customer Service Greeting Phrases – with Examples

39,611

Words and Phrases an Advisor Should NEVER Say to an Angry Customer