Articles - Positive words

Person holding and looking up to speech bubble

1,922

25 Affirmative Words and Statements to Support Customers

tree growing and dry with sky and sun background

9,394

The Top 10 Reassurance Statements for Customer Service

A vector illustration of a person with a speech bubble

2,759

Professional Language for Customer Service

A picture nice words to say to someone

11,825

Customer Service: 50 Nice Words to Say to Someone

A compliment example

125,840

50 Great Complimentary Words to Use in Customer Service

A picture of English language letters

6,194

Customer Service Language: Changing the Language of Your Contact Centre

A picture of positive speech bubbles

49,565

27 Positive Statements to Use In Difficult Situations

Call Centre Power Words for Customer Service

96,816

The Best Power Words to Use in Customer Service

Happy woman reading a letter on a table at home

308,861

How to Write a Good Customer Service Letter – With Examples

Postive Scripting for Customer Service

142,187

Positive Scripting for Customer Service

68,350

Positive Language for Customer Service Conversations

202,490

The Right Words and Phrases to Use on a Sales Call

Positive statement words including: smile, positive, thanks, pleasure, great, understanding, right, rapport,please,popular, certainly, understanding

2,921,734

Top 25 Positive Words, Phrases and Empathy Statements

Hand hanging up the phone call closing spiel

175,566

The Best Call-Closing Statements

Build Rapport on the Phone for Success

312,154

How to Build Rapport on the Phone

A cartoon man holds his hand up in a wave, while saying "the best courtesy words and phrases to use in customer service

171,845

The Best Courtesy Words and Expressions to Use in Customer Service

Opening Spiel and How to Greet Customers

424,532

The Best Customer Service Greeting Phrases – with Examples

Acknowledgment Statements for Customer Service Featured Image

431,799

The Top 12 Acknowledgement Statements for Customer Service

35,442

Words and Phrases an Advisor Should NEVER Say to an Angry Customer

Photos of a range of CVs

4,139,945

The Top 25 Words to Describe Yourself on Your CV

273,613

Positive Statements to Increase Customer Satisfaction

4,044

Why Removing Negative Words Could Hurt Your Contact Centre

A large red cross is in the centre of the image. In the corners are two agents who have angry customers on the phone

972,260

How to Handle Angry Customers in a Call Centre

2,119

Recorded Webinar: The Right Words and Phrases to Use With a Customer