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Articles - Positive words
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1,922
25 Affirmative Words and Statements to Support Customers
9,394
The Top 10 Reassurance Statements for Customer Service
2,759
Professional Language for Customer Service
11,825
Customer Service: 50 Nice Words to Say to Someone
125,840
50 Great Complimentary Words to Use in Customer Service
6,194
Customer Service Language: Changing the Language of Your Contact Centre
49,565
27 Positive Statements to Use In Difficult Situations
96,816
The Best Power Words to Use in Customer Service
308,861
How to Write a Good Customer Service Letter – With Examples
142,187
Positive Scripting for Customer Service
68,350
Positive Language for Customer Service Conversations
202,490
The Right Words and Phrases to Use on a Sales Call
2,921,734
Top 25 Positive Words, Phrases and Empathy Statements
175,566
The Best Call-Closing Statements
312,154
How to Build Rapport on the Phone
171,845
The Best Courtesy Words and Expressions to Use in Customer Service
424,532
The Best Customer Service Greeting Phrases – with Examples
431,799
The Top 12 Acknowledgement Statements for Customer Service
35,442
Words and Phrases an Advisor Should NEVER Say to an Angry Customer
4,139,945
The Top 25 Words to Describe Yourself on Your CV
273,613
Positive Statements to Increase Customer Satisfaction
4,044
Why Removing Negative Words Could Hurt Your Contact Centre
972,260
How to Handle Angry Customers in a Call Centre
2,119
Recorded Webinar: The Right Words and Phrases to Use With a Customer
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The UK Phonetic Alphabet
Customer Service Greeting Messages – The Good, the Mediocre and the Innovative
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6 Key Steps to Deliver a Measurable Improvement in Contact Centre Performance
Latest Resources
White Paper: The Inner Circle Guide to Customer Interaction Analytics
eBook: Contact Centre Agent Wellbeing
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Tue 24 May 2022
3 Contact Center Decisions That Drive Profitable Customer Experiences – Webinar
Tue 24 May 2022
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Contact Centre Customer Opinion: Preferences and Perception
4 Ways to Create a Better Customer Experience
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Popular Pages
The Top 25 Words to Describe Yourself on Your CV
Top 25 Positive Words, Phrases and Empathy Statements