Articles - Positive words

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The Best Call-Closing Statements – With Examples

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The Top 15 Reassurance Statements for Customer Service

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The Top 10 Acknowledgement Statements for Customer Service and Difficult Situations

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150 Great Complimentary Words and Phrases to Use in Customer Service

Hands Holding Yellow and White Speech Bubbles Customer Service Empathy Statements

Empathy Statements for Customer Service

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Start Using AER Statements

Positive statement words including: smile, positive, thanks, pleasure, great, understanding, right, rapport,please,popular, certainly, understanding

Top 50 Positive Words and Phrases – With Examples

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The Top 50 Words to Describe Yourself on Your CV

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What Is Positive Scripting?

Top Assurance Statements in Customer Service

The Top 10 Assurance Statements in Customer Service

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25 Affirmative Words and Statements to Support Customers

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Professional Language for Customer Service

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Customer Service: 50 Nice Words to Say to Someone

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Customer Service Language: Changing the Language of Your Contact Centre

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27 Positive Statements to Use In Difficult Situations

Call Centre Power Words for Customer Service

The Best Power Words to Use in Customer Service

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How to Write a Good Customer Service Letter – With Examples

Postive Scripting for Customer Service

Positive Scripting for Customer Service

Positive Language for Customer Service Conversations

The Right Words and Phrases to Use on a Sales Call

Build Rapport on the Phone for Success

How to Build Rapport on the Phone

A cartoon man holds his hand up in a wave, while saying "the best courtesy words and phrases to use in customer service

The Best Courtesy Words and Expressions to Use in Customer Service

Opening Spiel and How to Greet Customers

The Best Customer Service Greeting Phrases – with Examples

Words and Phrases an Advisor Should NEVER Say to an Angry Customer