Webinar: Creating Great Customer Relationships

Date: Thursday 14th November 2024
Location: Virtual

Register Now!

Are your customer relationships lacking in warmth, reassurance, and personalisation?

Worried it’s costing you repeat business? You aren’t wrong. Time after time, research shows that customers aren’t very forgiving of poor experiences, and when relationships are lacking, you’ll only get one more chance to impress them (if you’re lucky!) before they go elsewhere.

If this is a recurring issue in your contact centre, join our webinar to find out how the latest technology capabilities and innovative people strategies are reshaping the art of the possible when it comes to creating great customer relationships that last!

Panellists:

• Sandra Thompson, The Ei Evolution
• Natalee Wiggins, Solutions Expert – Digital, AI & Analytics, NICE
• Rachael Trickey, Call Centre Helper

What You Will Learn:

• What customers expect in 2024 and beyond
• What’s now possible with AI, analytics, digital, and data
• Why data still reigns king (and how to get your house in order)
• Quick wins for instant results

Register Now!

Author: Rachael Trickey