Recorded Webinar: Incentives that Work


Lots of contact centres use incentives to drive up performance, but how do you know which ones really work?

Join us for this exciting webinar where we look at Incentives that Work.

Topics Discussed

  • Incentives for Sales
  • Incentives for Customer Service
  • Incentives for Quality Score
  • Individual vs team incentives
  • How to motivate the right behaviour
  • Time off vs cash rewards
  • Gamification
  • Use of technology
  • Top tips from the audience


Paul Weald - Headshot
Paul Weald

Brian LaRoche - Headshot
Brian LaRoche

Jonty Pearce - Headshot
Jonty Pearce
Call Centre Helper

Author: Rachael Trickey

Published On: 25th Apr 2017 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, ,

Follow Us on LinkedIn

Recommended Articles

A picture of a happy face smiling on speech bubble
100 Great Staff Incentives to Motivate Your Team
A photo of a post it note saying: "Good job"
How to Make the Most of Your Staff Incentives - With Examples
A picture of a cake as an incentive
4 Tips on Using the Right Incentives
handing present
Staff Incentive Schemes That Work