Lots of contact centres use incentives to drive up performance, but how do you know which ones really work?
Join us for this exciting webinar where we look at Incentives that Work.
- Incentives for Sales
- Incentives for Customer Service
- Incentives for Quality Score
- Individual vs team incentives
- How to motivate the right behaviour
- Time off vs cash rewards
- Use of technology
- Top tips from the audience
This webinar was brought to you by Call Centre Helper and is sponsored by CallMiner