White Paper: 12 Tips for Reducing AHT Without Impacting Customer Experiences 305 Filed under - Archived Content, Puzzel Organisations would love to think that they could deliver first-time fixes, with great customer experience scores and low average handling time, but it’s not always easy. This White Paper looks at how you can reduce AHT without affecting customer experience. White Paper written by: Puzzel Author: Jo Robinson Published On: 20th Sep 2016 - Last modified: 3rd Jan 2020 Read more about - Archived Content, Puzzel Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter