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Articles about Puzzel

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What to Look for When Buying an ACD System

679

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18 Tried and Tested Ways to Improve the Customer Experience

1,551

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15 Essential Strategies to Reduce Staff Turnover

1,326

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Puzzel Acquires Logicalware Customer Engagement Platform

98

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29 Mistakes That Your Contact Centre Might Be Making

1,272

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20 Contact Centre Predictions for 2020

2,545

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15 Interesting Ways to Modernize Your Contact Centre

972

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Puzzel Positioned as a Challenger in Gartner’s Magic Quadrant

54

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Puzzel Launches Agent Assist

105

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23 Considerations to Make Before Implementing a New Digital Channel

807

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Which KPIs Do I Need for Contact Centre WFM?

3,921

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Puzzel and SAS Extend Agreement

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Complete the Survey – What Makes Your Team Tick?

67

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Atea and Puzzel Sign Two New Agreements

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Puzzel Marketplace Launches at Get Connected 2019

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14 Practical Techniques to Improve Knowledge Management

1,573

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19 Contact Centre Queueing Strategies

2,610

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What Is Next for Workforce Management (WFM)?

163

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Why Is Measuring Customer Satisfaction So Important?

1,680

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Workforce Optimization: 17 Ways to Improve Your Contact Centre Forecasts

1,453

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