Articles - Puzzel

Discover and explore our Puzzel content collection, including articles, blogs, news stories, case studies, resources and more.

Next
RECENT
POPULAR
Artificial intelligence concept with 5 icons .
Where Is Your Contact Centre on the AI Maturity Curve?
Call Centre headset on a pink background
Manual Call Tagging Wastes Time – Here’s How Teams Are Taking It Back
Smart city and digital transformation
Case Study: Telmore Saves 400+ Hours a Month With Puzzel
Row of blue people figures standing and yellow AI bot - AI in WFM concept
Five AI Use Cases for WFM
Stylish interior of living room with soft sofa and coffee table
Case Study: JYSK Achieves a CSAT Score of 4.6/5 With Puzzel
Hotel building
Case Study: Radisson Hotel Group Reduces AHT by 17% With Puzzel
Robot hand pointing at a digital rocket launch symbol
Puzzel Launches AI-Powered Virtual Agent Suite
People with headsets on
77% of CX Leaders Believe AI Is Crucial for Personalization
CCaaS Concept
Puzzel CCO Lindum on Maximizing CCaaS Investments
Unlock future concept with keyhole in digital lock background
Elevate AI: Unlocking the Future of Customer Experience 2024 (Event Highlights)
Hand working with cloud technology system
Navigating the Shift to Cloud Contact Centres – An Expert’s Perspective
what not to miss at expo with logos on background
What Not to Miss at Call & Contact Centre Expo 2024
Routing concept with icons and map points and path
Enhance FCR With Smart Routing
The Superhuman Touch – How to Blend Agents and AI for Maximum Impact
Businessman showing business growth on a chart
Puzzel CX Solutions Deliver 278% ROI
Businessmen shaking hands
Puzzel Acquires Capturi to Boost AI-Powered CX
Person using a AI Chatbot on phone with laptop infront.
How AI Chatbots Reduce Resolution Times and Enhance CX
AI technology
Puzzel to Acquire SupWiz for Enhanced AI Solutions
Choosing the correct wfm solution concept
How to Choose the Right Workforce Management Solution for Your Business
Person giving rating to service experience on mobilephone
Case Study: ESS Group Centralises Customer Support With Puzzel
cloud technology enhancing profit concept
Leveraging Cloud Technology for Enhanced CX in Financial Services
People chatting with a chatbot
Making the Most of AI and Chatbots to Elevate CX
Hot air balloon floating in vivid sky - launch concept
Puzzel Introduce Their New Brand
Customer Experiences Concept. Happy Client Using Smartphone with great reviews
Case Study: Sutton Council Delivers on Their Promise of Effortless CX
 
Next