Date: 1 December, 2022 – 14:00 CET
As the year comes to an end, it’s time for customer experience professionals worldwide to take a step back and understand the top CX trends that will define the contact centre in the new year.
Gain insights to help you meet evolving customer expectations.
On 1 December at 14:00 CET, join our live fireside chat, as industry experts look back at 2022 and reveal five CX trends that will prepare your contact centre strategy for success in 2023.
In this fireside chat, you will learn:
- How customer experience trends have evolved in the last 12 months
- Why companies are using AI to take their CX to the next level
- 5 contact centre trends to help you stay ahead in 2023 and beyond