Can next-gen AI voice assistants drive more inclusive customer service? Filed under - Archived Content, Talkdesk Tuesday, September 21, 10 a.m. PT | 1 p.m. ET | 6 p.m. BST As businesses become more digital, they also become more global and increasingly serve a worldwide customer base and multilingual markets. Every customer deserves barrier-free access to services, information, and resources. Could businesses use next-gen AI to positively reinforce customer service excellence by exercising more care and attention to all customers regardless of what language they speak? Join us and Adam Cheyer, Co-founder of Siri, for an insightful conversation. We’ll cover: The key opportunities contact-center AI technologies, such as real-time translation and natural language understanding create. How advancements in voice technology can support organizations improve key operational metrics. The impacts of next-gen AI voice assistants and technology in customer service. Register to join us. Author: Rachael Trickey Published On: 19th Aug 2021 - Last modified: 24th Sep 2021 Read more about - Archived Content, Talkdesk Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter