Customer Contact Week Europe (CCW Europe) 2024

Date: 07 October to 09 October 2024

Location: The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

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2024 is the year to be the disruptor, not the disrupted. Next October, the CCW Europe Summit returns to bring you insights from businesses at the leading edge of customer engagement, from early use cases in generative AI to unreleased industry research.

Over the course of the 3-day summit, we will be taking CCW to a whole new level with Europe’s first and only cross-industry Customer Management Disrupt-a-Thon, a lavish awards ceremony, new learning formats, 100+ new expert speakers and a deeper-dive lens on the ‘how’ of customer excellence.

Join us to build invaluable relationships with your industry peers and hear the latest and greatest implementation strategies to diversify in the face of competition, hyper-accelerate efficiencies and harness the limitless power of automation and AI to solve complex customer and business needs once and for all.

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