Customer Experience & Contact Center Forum

Customer Experience & Contact Center Forum
Filed under - Archived Content

Today’s contact center is the foundation of the modern customer relationship.

In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement.

Author: Robyn Coppell

Published On: 22nd Dec 2023 - Last modified: 22nd Mar 2024
Read more about - Archived Content

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