Execs In The Know Enhances User Experience

Execs In The Know has announced the launch of the company’s newly enhanced user experience in the world’s most collaborative and engaging CX environment on its Know It All “KIA” online community and marketplace.

It’s the go-to destination where CX leaders virtually gather to learn, share, network, and engage to innovate in CX.

The modernized private community was designed to offer a familiar and more personalized experience with the same member promise of exclusivity to corporate CX brand leaders in a format where leader-to-leader collaboration and easy access to content is paramount.

Among the many new features is an enhanced activity feed where leaders can personalize what they see first.

From CX leader discussions and upcoming executive events to educational CX articles and member-exclusive resources, the KIA online community provides a valuable “leaders learning from leaders” experience.

Adding to the experience, while focusing on executive CX learning and knowledge growth, the KIA online community and marketplace allows members to follow the conversations that matter to them the most, see top contributors, collaborate on CX challenges and solutions, identify other leaders who are “Members with Insights” on participating vendors that offer CX products or services, and so much more.

“Our KIA online community and marketplace is thriving and we’re approaching a milestone in membership, so these new modern user experience features couldn’t have come at a better time,” said Susan McDaniel, Chief Operating Officer and Co-Founder.

“The conversation for CX leaders in KIA is rich and powerful and we are thrilled that the user experience Is now better aligned.”

The KIA online community and marketplace is exclusive to CX leaders overseeing their brand’s CX operations and strategy for their customers and it is free to join for those who qualify.

It’s an online destination where CX leaders across the world can cut through the noise, sidestep solicitations, and get exclusive access to peer networking, opportunities for engagement, educational resources, and sharing of best practices.