Future of the Contact Centre: Transforming the Agent Experience


Nice inContact transforming the agent and customer experience

About the Event

What does the future of your contact centre look like? The key to success lies in agent satisfaction. The work your agents do on the front lines directly impacts the customer experience.

If you’re planning to join fellow senior contact centre leaders at the Future of the Contact Centre event on 13th February, don’t miss the opportunity to get a 1:1 demo of CXone – our industry-leading contact centre solution – or schedule time for a chat with one of our representatives.

Walk away with insights to take your contact centre and agent experience to new heights, including:

  • Tools to make agent onboarding seamless and effective
  • Tips to empower agents to solve complex problems with better tools
  • Strategies to motivate with personalized goals, training and experiences

Date and Time

Starting:
Thursday 13th February 2020

Organisers

Date and Time

Starting:
Thursday 13th February 2020


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