Nominations will close for Call Centre Helper’s 2017 “Top Contact Centre Technology” awards on Thursday 2nd March 2017.
We last ran our Technology Awards in 2016:
and with 350 votes, the winners were announced as follows:
- 1st – Scorebuddy – Scorebuddy QA
- 2nd – Genesys – Omnichannel Engagement Center
- 3rd – mplsystems – IntelligentContact
The Call Centre Helper Technology Awards give recognition to the best products on the market, and help contact centre managers make informed decisions about the technologies they invest in.
As our awards are voted for by our readers, the results are impartial and provide an accurate picture of the best products out there.
How to nominate a product
If you would like to nominate a product for our 2017 Technology Awards, please get in touch with Rachael Boynton at Call Centre Helper for an application form