Mastering WEM: Enhance Agent Performance and Supervisory Skills – Webinar

webinar details on blue background
182

Date: 29th May 2024 – 11am BST, 12pm CET

Location: Virtual

Register

Discover the transformative power of Workforce Engagement Management (WEM) in our upcoming webinar! Join us as we explore WEM features including coaching, learning, and gamification, and how they synergise to elevate agent performance. We’ll provide insights into supervisor activities and overviews, highlighting their crucial role in optimising workforce performance. Plus, uncover diverse strategies for providing training and coaching tailored to suit diverse learning styles and preferences for your agents.

Don’t miss out on this opportunity to unlock the full potential of WEM and take your team’s performance to new heights. Register now and embark on a journey towards enhanced efficiency and success!

Register Now!

Author: Genesys

Published On: 10th May 2024
Read more about - Call and Contact Centre Events,

Follow Us on LinkedIn