North East Contact Centre Awards 2024

Date: 08 November 2024

Location: The FED

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Recognising and Celebrating Excellence in North East Contact Centres

Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations.

The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.

​The venue is now booked for the 2023 awards ceremony (and party!) and the planning is well underway.

​Nominations for 2023 will open on 15 May.

Why Enter?

The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK – and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.

Who is Involved?

The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level.

The judges have used their industry knowledge to design the categories and criteria and develop a robust and transparent judging process.

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Author: Robyn Coppell