During our webinar “Skype and the Contact Centre” our audience were asked “Do you personally use Skype?”
Poll answers
Yes – for voice calls 45%
Yes – for video calls 48%
I am planning to 9%
No 24%
Source: Call Centre Helper website webinar poll Sample size – 192 Date: March 2014
Here is a link to the webinar: Skype and the Contact Centre
Author: Jo Robinson
Published On: 29th Aug 2014 - Last modified: 22nd Mar 2017
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