The Secret Ingredient to Successful Remote Training: Happiness Related Articles Expert Strategies to Improve Customer Happiness 50 Call Centre Training Tips Workplace Happiness: Retain Top Talent and Employee Metrics Strategies for Remote Agent Training © JenkoAtaman - Adobe Stock - 295522408 255 Filed under - Industry Insights, ProcedureFlow, Videos Below is a recording of a ProcedureFlow webinar entitled “The Secret Ingredient to Successful Remote Training: Happiness”. 20-year training expert Sheri Kendall believes that in the workplace, real learning happens outside of the classroom. In this on-demand webinar you’ll learn how you can design a training program that supports the emotional well-being of learners to create the best possible learning environment. You’ll gain insight on the unignorable link between happiness and learning that’s not just better for employees, but better for business. What you’ll also learn in this on-demand webinar is how to: Motivate and inspire your team and get them excited about learning Avoid critical mistakes trainers make when teaching Train effectively with very limited tools and resources Turn coaching sessions into learning experiences instead of a discussion of metrics So, without further ado, here is the webinar recording. Enjoy! Speakers Author: Robyn Coppell Published On: 4th Jun 2020 - Last modified: 4th Nov 2020 Read more about - Industry Insights, ProcedureFlow, Videos Recommended Articles Expert Strategies to Improve Customer Happiness 50 Call Centre Training Tips Workplace Happiness: Retain Top Talent and Employee Metrics Strategies for Remote Agent Training Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter