Articles - Beverley Mullard

Beverley Mullard (previously ‘Hughes’) is a respected voice within the contact centre community having worked across many aspects of customer delivery in either service, solutions or strategy.

Known for her pragmatic approach, she gets to the heart of the issues facing CX in today’s omnichannel and tech driven environments. Busting myths and stripping away the nonsense that passes for thought leadership is something of a hobby; much of which you’ll find in her regular LinkedIn posts.

Connect with Beverley on LinkedIn

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