Beverley Mullard (previously ‘Hughes’) is Chief Client Officer at Lemon Contact Centre, a UK based 24/7/365 operation based in the heart of Teesside.
A respected voice within the contact centre community, having worked across many aspects of customer delivery in either service, solutions or strategy, she is known for her pragmatic approach – getting to the heart of the issues facing CX in today’s omni-channel and tech-driven environments.
Connect with Beverley on LinkedIn