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Articles - Contact Centre Awards

Discover our range of materials on contact centre awards, highlighting excellence and innovation in customer service.

Group of the trophies on green background

North East Contact Centre Awards 2022 Celebrates the Best in the Business

Inhouse Contact Centre of the Year Ulster Bank

Northern Ireland’s Contact Centre Workers Celebrated

2022 Welsh Contact Centre Awards Support Team

Wales’ Contact Centre Workers Celebrated at Awards Ceremony

Helplines Partnership Announces Helpline Award Winners for 2018

UK National Contact Centre Awards 2018 – Winners Announced

Getting Customer Service Excellence Certification in the Private Sector

The Good Call Centre Awards Guide

Peopleware WFM Benchmarking Report box

Editor's Pick

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What Will Agent Roles Look Like in 2035?

Thumbnail 10 Ways to Make Customers Feel More Valued

10 Ways to Make Customers Feel More Valued

Thumbnail 10 Ways to Create More Confident Agents

10 Ways to Create More Confident Agents

Thumbnail How to Deal With Angry Customers

How to Deal With Angry Customers

Call Centre Helper is an Award Winning Magazine for Contact Centers, Customer Service, BPO and CX.
Hot Topics : CX - CCaaS - AI - Analytics - WFM

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