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Articles - Contact Centre Awards

Discover our range of materials on contact centre awards, highlighting excellence and innovation in customer service.

Group of the trophies on green background

North East Contact Centre Awards 2022 Celebrates the Best in the Business

Inhouse Contact Centre of the Year Ulster Bank

Northern Ireland’s Contact Centre Workers Celebrated

2022 Welsh Contact Centre Awards Support Team

Wales’ Contact Centre Workers Celebrated at Awards Ceremony

Helplines Partnership Announces Helpline Award Winners for 2018

UK National Contact Centre Awards 2018 – Winners Announced

Getting Customer Service Excellence Certification in the Private Sector

The Good Call Centre Awards Guide

Genesys Buyers Guide 2025 box

Editor's Pick

Thumbnail How to Practice Patience in Customer Service

How to Practice Patience in Customer Service

Thumbnail The Worst Examples of Saying “Sorry” to Customers

The Worst Examples of Saying “Sorry” to Customers

Thumbnail 15 Award-Winning Ideas from Teleperformance Contact Centre

15 Award-Winning Ideas from Teleperformance Contact Centre

Thumbnail Top Tips for Digital Channels – Forecasting and Scheduling

Top Tips for Digital Channels – Forecasting and Scheduling

Call Centre Helper is an Award Winning Magazine for Contact Centers, Customer Service, BPO and CX.
Hot Topics : CX - CCaaS - AI - Analytics - WFM

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