Articles - Emily Simmons
Emily is a Learning Facilitator at Boost, who cares wildly about people and their desires to be brilliant. With over 17 years of experience within the contact centre industry, she incorporates spirit and energy into her approach, allowing others to feel empowered throughout learning.
With a contact centre history of training, mentoring and coaching, Emily enjoys networking within that crowd, learning from others and sharing best practice. From front line advisor to qualified mortgage consultant, from insurance specialist to Academy manager, she brings knowledge and expertise together from a range of areas in the industry. She is always eager to work collaboratively and push past barriers.