Talkdesk CXTalent Reaches 10,000 in Just 10 days Related Articles Talkdesk Launch a New Job Platform for Contact Centre Agents Talkdesk's Global Partner Programme Continues to Grow Talkdesk Makes Cloud Transformation Easier © dihard-Adobe Stock-298606977 151 Filed under - Contact Centre News, Coronavirus, Talkdesk Talkdesk have announced that more than 10,000 agents are now active and available in Talkdesk CXTalent. In the first 10 business days since its launch on April 28, thousands of customer service professionals have completed free training through Talkdesk Academy and are now available in Talkdesk CXTalent to companies in need of skilled agents and supervisors. Talkdesk CXTalent pool currently features: 9000+ Talkdesk-certified agents 1000+ professionals with supervisor experience Languages supported: English, French, Spanish, German, Russian, Portuguese, Italian and Greek Industries represented: Energy, eCommerce, Financial, Insurance, Retail and Telecommunications Talkdesk CXTalent is a gig-economy job platform fed by Talkdesk Academy and open to any customer service provider in need of additional talent. Companies can find qualified, certified candidates on the Talkdesk CXTalent marketplace and hire with ease to fill open roles, scale-up business during busy times or augment current staff due to shortages. Tiago Paiva “The combination of Talkdesk Academy and Talkdesk CXTalent offers solutions for both the people whose employment is a COVID-19 casualty and those businesses seeing a surge in support exceeding its workforce capacity.” says Tiago Paiva, chief executive officer, Talkdesk. This news story has been re-published by kind permission of Talkdesk – View the original post Author: Robyn Coppell Published On: 14th May 2020 Read more about - Contact Centre News, Coronavirus, Talkdesk Recommended Articles Talkdesk Launch a New Job Platform for Contact Centre Agents Talkdesk's Global Partner Programme Continues to Grow Talkdesk Makes Cloud Transformation Easier Related Reports Report: The Top 5 Metrics Shaping Bank and Credit Union Performance eBook: ChatGPT and the Contact Center of the Future eBook: The Top 3 Ways to Reduce Call Volumes Report: 5 Ways to Design Virtual Agents and Chatbots Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter