They drive us all mad!
Every time I get one and the CLI is shown (which since May 2016 (under the PECR directive regulation 19 and 21) has been a legal requirement) I do something that is proactive and effective. There are a lot of websites available to consumers but the most direct route to action is via the ICO (www.ico.org.uk)
The ICO receives around 11,000 complaints every month.
This year they have issued fines of £740,000 and have over £1 million in the pipeline with 167 cases under investigation.
This month they have issued £130,000 to Ocean Finance for spam texts.
It’s a very simple process that doesn’t take long.
If you get a nuisance call or text (ambulance chaser, PPI claim, computer scams), then if you have the time please contribute to getting them investigated.
This blog post has been re-published by kind permission of Nerys Corfield