Top Conversational AI Conferences and Events for 2024 / 2025

Conversational AI Events and Conferences
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Conversational AI is quickly becoming a must-have in the contact centre industry, and a great way to keep your knowledge, and technology, up to date is by attending conferences and events that focus on Conversational AI.

To help, we have put together a list of the biggest Conversational AI events and conferences to set you up for 2024 and 2025 .

Top Conversational AI Conferences and Events of 2024 and 2025

Ai4 2024

Date: August 12 – 14, 2024

Location: Las Vegas

Ai4 convenes business leaders and data practitioners to promote the responsible adoption of artificial intelligence and machine learning technologies. The event aims to create a common understanding of AI’s role in enterprise and its future implications.

Featuring networking opportunities and professional speakers, Ai4 provides a platform for participants to share insights and strategies on integrating AI into their organizations.

Find out more about Ai4 2024

Enterprise Connect

Date: October 01 – 02, 2024

Location: Santa Clara

Enterprise Connect focuses on the latest trends and technologies in the enterprise IT industry, ensuring participants stay informed and competitive.

The event offers conference tracks, end-user-led sessions, and expert speakers covering key topics like Generative AI, customer experience (CX), employee experience (EX), unified communications, and video meetings.

Find out more about Enterprise Connect

Customer Contact Week Europe (CCW Europe)

Date: October 07 – 09, 2024

Location: Amsterdam

CCW Europe supports exceptional customer experience (CX) in the dynamic contact center industry by bringing together top solution providers and innovative thought leaders.

Over three days, the conference features tailored sessions, including thought leadership talks, product demos, interactive discussion groups, and networking opportunities.

Find out more about Customer Contact Week Europe (CCW Europe)

World AI Summit

Date: October 09 – 10, 2024

Location: Amsterdam

Since launching in 2017, World AI Summit has been a leading event for the development of strategies on AI and spotlighting the worldwide applications, risks, benefits, and opportunities.

Find out more about World AI Summit

GITEX Global

Date: October 14 – 18, 2024

Location: Dubai

GITEX Global claims to be the ‘best tech event’ and is attended by big tech companies, global governments, innovative start-ups, expert investors and corporate buyers.

Find out more about GITEX Global

ICMI Contact Centre Expo & Conference

Date: October 21 – 24, 2024

Location: Orlando

This contact center conference offers sessions, roundtables, and resources on current industry topics such as chatbots, remote onboarding, and metrics, as well as insights into key areas like workforce optimization (WFO) and leadership.

In addition, the event includes networking opportunities, training, workshops, and presentations by industry experts to help attendees achieve their business’s strategic goals.

Find out more about ICMI Contact Centre Expo & Conference

Gartner IT Symposium:Xpo 2024

Date: November 04 – 07, 2024

Location: Barcelona

This conference is designed to inspire, validate strategies, and provide practical advice while enhancing professional networks and facilitating face-to-face learning.

Attendees will gain insights from dedicated sessions on generative AI, featuring leading experts who offer actionable guidance on current impacts, future trends, successful strategies, and best practices for CIOs.

Find out more about Gartner IT Symposium:Xpo 2024

Tech Show London

Date: March 12 – 13, 2025

Location: London

Tech Show London connects thousands of experts in technology, data science, and AI innovation, offering opportunities to advance your business with cutting-edge solutions.

The event highlights AI breakthroughs and revolutionary cloud technologies, serving as a gateway to the trends and innovations shaping the future.

Find out more about Tech Show London

The European Chatbot & Conversational AI Summit

Date: March 19 – 20, 2025

Location: Scotland

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition for industry executives and adopters of Conversational AI, including chatbots, virtual assistants, voice technology, and conversation design.

The summit will showcase the latest trends and recent developments in Conversational AI within the European market.

Find out more about The European Chatbot & Conversational AI Summit

Chatbot Summit Berlin

Date: April 07 – 10, 2025

Location: Berlin

This two-day event enables attendees to participate in roundtables and attend inspiring keynotes and panels to gain practical skills, knowledge, and insights from top industry experts and peers.

There are networking opportunities with like-minded professionals to build relationships and partnerships, and schedule 1-to-1 meetings with potential clients or partners.

Find out mroe about the Chatbot Summit Berlin

The AI Summit London

Date: June 11 – 12, 2025

Location: London

The AI Summit London brings together leading technologists and business professionals to explore practical applications of AI.

Attendees will benefit from extensive learning opportunities, in-depth discovery sessions, and continuous networking, complemented by a lineup of prominent speakers.

Find out more about The AI Summit London

Conversational User Interfaces

Date: July 08 – 10, 2025

Location: Canada

This year’s conference theme, “Weaving Conversations Through Tradition and Innovation,” highlights the location’s mix of historical traditions and modern advancements.

The conference mirrors this blend by being both innovative and grounded in decades of progress in voice processing and dialogue systems, aiming to combine traditional and modern elements similar to the local Mennonite quilt-making tradition.

Find out more about Conversational User Interfaces


So that’s it for our round-up of some of the biggest contact centre Conversational AI events. It may not be everything, but it is a great selection of what is available to get you started.

If you aren’t sure if these are the ones for you, or just want to see what else is on offer, then visit our events page.

For more top events to attend, check out these articles:

Author: Megan Jones
Reviewed by: Megan Jones

Published On: 26th Jul 2024 - Last modified: 14th Aug 2024
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