Top Conversational AI Conferences and Events for 2024 / 2025 Related Articles The Top Contact Centre Events and Conferences for 2024 and 2025 Top CX Events and Conferences for 2024 and 2025 CX is Still at the Tip of the Conversational AI Iceberg Personalized CX: The Power of Conversational Commerce © jeffy11390 - Shutterstock - 1063937300 1,025 Filed under - Technology, Artificial Intelligence Conversational AI is quickly becoming a must-have in the contact centre industry, and a great way to keep your knowledge, and technology, up to date is by attending conferences and events that focus on Conversational AI. To help, we have put together a list of the biggest Conversational AI events and conferences to set you up for 2024 and 2025 . Top Conversational AI Conferences and Events of 2024 and 2025 Ai4 2024 Date: August 12 – 14, 2024 Location: Las Vegas Ai4 brings together business leaders and data practitioners to facilitate the responsible adoption of artificial intelligence and machine learning technology. This event features networking opportunities, as well as a host of professional speakers, to help provide a common framework for what AI means to both enterprise and the future. Find out more about Ai4 2024 Enterprise Connect Date: October 01 – 02, 2024 Location: Santa Clara Enterprise Connect focuses on today’s hottest topics and newest technologies to keep you at the forefront of the enterprise IT industry. Featuring conference tracks, end-user-led sessions, and speakers, Enterprise Connect covers all the hot topics you want to hear about, including Generative AI, customer experience (CX), employee experience (EX), unified communications, video meetings, and more. Find out more about Enterprise Connect Customer Contact Week Europe (CCW Europe) Date: October 07 – 09, 2024 Location: Amsterdam CCW Europe can help you deliver outstanding CX in the fast-paced contact centre industry. This conference is attended not only by the industry’s top solution providers, but also innovative thought leaders. The event itself is spread across three days and contains tailored sessions looking at thought leadership, product demos, interactive discussion groups, and networking opportunities. Find out more about Customer Contact Week Europe (CCW Europe) World AI Summit Date: October 09 – 10, 2024 Location: Amsterdam Since launching in 2017, World Summit AI has been the most important summit on the planet for the development of strategies on AI and spotlighting the worldwide applications, risks, benefits, and opportunities. Find out more about World AI Summit GITEX Global Date: October 14 – 18, 2024 Location: Dubai GITEX Global claims to be the ‘best tech event’ and is attended by big tech companies, global governments, innovative startups, expert investors and corporate buyers. Find out more about GITEX Global ICMI Contact Centre Expo & Conference Date: October 21 – 24, 2024 Location: Orlando This contact centre conference features sessions, roundtables, and resources covering both the latest industry topics, from chatbots to remote onboarding to metrics, and the insights you seek on essential areas, including WFO and leadership, to ensure you deliver on your business’s strategic goals. There are also networking opportunities, training, and workshops as well as presentations by industry experts. Find out more about ICMI Contact Centre Expo & Conference Gartner IT Symposium:Xpo 2024 Date: November 04 -07, 2024 Location: Barcelona Whether you’re looking to get inspired about what’s possible, validate your strategy, get practical advice on how to move forward, or simply enhance your professional network and learn from peers face-to-face, this conference is designed to provide guidance in the areas most meaningful to your organization. You will gain insights from a dedicated block of sessions addressing generative AI from leading experts through actionable guidance on the current impact, including future trends, strategies for success and best practices across the CIO remit. Find out more about Gartner IT Symposium:Xpo 2024 Tech Show London Date: March 12 – 13, 2025 Location: London Engage with thousands of experts in technology, data science, and AI innovation. Explore opportunities to propel your business into a new era of intelligence. From AI breakthroughs to revolutionary cloud solutions, Tech Show London is your gateway to the trends and technologies that are defining our world. Find out more about Tech Show London The European Chatbot & Conversational AI Summit Date: March 19 – 20, 2025 Location: Scotland The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design. The summit will highlight the latest trends and recent application changes in the Conversational AI space within the European market. Find out more about The European Chatbot & Conversational AI Summit Chatbot Summit Berlin Date: April 07 – 10, 2025 Location: Berlin This two-day event enables attendees to participate in roundtables and attend inspiring keynotes and panels, gain practical skills, knowledge, and insights from top industry experts and peers. There are networking opportunities with like-minded professionals to build relationships and partnerships, and schedule 1:1 meetings with potential clients or partners. Find out mroe about the Chatbot Summit Berlin The AI Summit London Date: June 11 – 12, 2025 Location: London The AI Summit London unites the most forward-thinking technologists and business professionals to explore the real-world applications of AI. Think unparalleled opportunities for learning, deep-dive discovery, and non-stop networking (not to mention the incredible line-up of heavyweight speakers). Find out more about The AI Summit London Conversational User Interfaces Date: July 08 – 10, 2025 Location: Canada This year’s conference theme, “Weaving Conversations Through Tradition and Innovation,” reflects the location’s blend of centuries-old traditions and modern innovation. The conference parallels this, being both new and innovative while rooted in decades of development in voice processing, natural language interaction, and dialogue systems. It aims to integrate traditional and modern elements, akin to the quilt-making tradition of the local Mennonite communities. Find out more about Conversational User Interfaces So that’s it for our round-up of some of the biggest contact centre Conversational AI events. It may not be everything, but it is a great selection of what is available to get you started. If you aren’t sure if these are the ones for you, or just want to see what else is on offer, then visit our events page. For more top events to attend check out these articles: Top CX Events and Conferences Top Contact Centre Events and Conferences Author: Megan Jones Reviewed by: Megan Jones Published On: 26th Jul 2024 Read more about - Technology, Artificial Intelligence Recommended Articles The Top Contact Centre Events and Conferences for 2024 and 2025 Top CX Events and Conferences for 2024 and 2025 CX is Still at the Tip of the Conversational AI Iceberg Personalized CX: The Power of Conversational Commerce Related Reports Guide: Five Steps to Mastering Conversation Intelligence eBook: Generative AI and the Contact Center of the Future CCW Market Study: State of Generative AI eBook: The Impact of AI on the Contact Centre Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter