Top Conversational AI Conferences and Events for 2025 and 2026

Conversational AI Events and Conferences
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Conversational AI is quickly becoming a must-have in the contact centre industry, and a great way to keep your knowledge, and technology, up to date is by attending conferences and events that focus on Conversational AI.

To help, we have put together a list of the biggest Conversational AI events and conferences to set you up for 2025 and 2026.

Top Conversational AI Conferences and Events of 2025 and 2026

ICMI Contact Center Expo

Date: October 27 – 30, 2025

Location: Orlando

This contact centre conference offers a comprehensive programme including sessions, roundtables, and resources that address the latest industry topics such as chatbots, remote onboarding, and metrics.

Attendees can take advantage of networking opportunities, training workshops, and presentations by industry experts throughout the event.

Find out more about ICMI Contact Center Expo

Tech Show London

Date: March 04 – 05, 2026

Location: London

Tech Show London connects thousands of experts in technology, data science, and AI innovation, offering opportunities to advance your business with cutting-edge solutions.

The event highlights AI breakthroughs and revolutionary cloud technologies, serving as a gateway to the trends and innovations shaping the future.

Find out more about Tech Show London

Enterprise Connect

Date: March 10 – 12, 2026

Location: Las Vegas

Enterprise Connect focuses on the latest trends and technologies in the enterprise IT industry, ensuring participants stay informed and competitive.

The event offers conference tracks, end-user-led sessions, and expert speakers covering key topics like Generative AI, customer experience (CX), employee experience (EX), unified communications, and video meetings.

Find out more about Enterprise Connect

The European Chatbot & Conversational AI Summit

Date: March 18 – 19, 2026

Location: Scotland

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition for industry executives and adopters of Conversational AI, including chatbots, virtual assistants, voice technology, and conversation design.

The summit will showcase the latest trends and recent developments in Conversational AI within the European market.

Find out more about The European Chatbot & Conversational AI Summit

The AI Summit London

Date: June 10 – 11, 2026

Location: London

The AI Summit London brings together leading technologists and business professionals to explore practical applications of AI.

Attendees will benefit from extensive learning opportunities, in-depth discovery sessions, and continuous networking, complemented by a line-up of prominent speakers.

Find out more about The AI Summit London

Conversational User Interfaces

Date: July 21 – 24, 2026

Location: Germany

This year’s conference theme is “Conversational AI: Agency and Identities!”

CUI was established in 2018 with the goal of bringing together researchers and professionals from various disciplines who focus on the design and study of speech and language technologies.

In late 2022, CUI officially became a part of SIGCHI, the Special Interest Group on Computer-Human Interaction within the Association for Computing Machinery (ACM).

Find out more about Conversational User Interfaces

Ai4 2026

Date: August 04 – 06, 2026

Location: Las Vegas

Ai4 convenes business leaders and data practitioners to promote the responsible adoption of artificial intelligence and machine learning technologies. The event aims to create a common understanding of AI’s role in enterprise and its future implications.

Featuring networking opportunities and professional speakers, Ai4 provides a platform for participants to share insights and strategies on integrating AI into their organizations.

Find out more about Ai4 2026

Customer Contact Week Europe (CCW Europe)

Date: October 05 – 07, 2026

Location: Amsterdam

The Customer Contact Week Europe Summit is a three-day event that brings together contact centre, CX, and digital service leaders to explore strategies and innovations for transforming customer experience across Europe.

Featuring interactive events led by industry thought leaders, the summit offers strategies, tools, and networking opportunities to help professionals stay at the forefront of CX and digital service excellence.

Find out more about Customer Contact Week Europe (CCW Europe)

World Summit AI

Date: October 07 – 08, 2026

Location: Amsterdam

Since launching in 2017, World AI Summit has been a leading event for the development of strategies on AI and spotlighting the worldwide applications, risks, benefits, and opportunities.

Seen by tech leaders as the platform to launch their latest AI products and services and regarded as the world leading startup and investor network, WSAI gathers the global AI ecosystem of Enterprise, Big Tech, Startups, Investors, Science and Academia to set the global AI agenda, every October in Amsterdam.

Find out more about World Summit AI

GITEX Global

Date: December 07 – 11, 2026

Location: Dubai

2026 marks a new chapter for GITEX GLOBAL – as the world’s largest tech and startup show moves to its new home at Expo City Dubai.

After a record-breaking legacy at Dubai World Trade Centre, GITEX now expands into a city built for the future – where innovation, sustainability, and scale converge to define the next era of technology.

Find out more about GITEX Global


So that’s it for our round-up of some of the biggest contact centre Conversational AI events. It may not be everything, but it is a great selection of what is available to get you started.

If you aren’t sure if these are the ones for you, or just want to see what else is on offer, then visit our events page.

For more top events to attend, check out these articles:

Author: Megan Jones
Reviewed by: Jo Robinson

Published On: 21st Oct 2025
Read more about - Technology,

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