Top Conversational AI Conferences and Events for 2024 / 2025

Conversational AI Events and Conferences
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Conversational AI is quickly becoming a must-have in the contact centre industry, and a great way to keep your knowledge, and technology, up to date is by attending conferences and events that focus on Conversational AI.

To help, we have put together a list of the biggest Conversational AI events and conferences to set you up for 2024 and 2025 .

Top Conversational AI Conferences and Events of 2024 and 2025

Ai4 2024

Date: August 12 – 14, 2024

Location: Las Vegas

Ai4 brings together business leaders and data practitioners to facilitate the responsible adoption of artificial intelligence and machine learning technology.

This event features networking opportunities, as well as a host of professional speakers, to help provide a common framework for what AI means to both enterprise and the future.

Find out more about Ai4 2024

Enterprise Connect

Date: October 01 – 02, 2024

Location: Santa Clara

Enterprise Connect focuses on today’s hottest topics and newest technologies to keep you at the forefront of the enterprise IT industry.

Featuring conference tracks, end-user-led sessions, and speakers, Enterprise Connect covers all the hot topics you want to hear about, including Generative AI, customer experience (CX), employee experience (EX), unified communications, video meetings, and more.

Find out more about Enterprise Connect

Customer Contact Week Europe (CCW Europe)

Date: October 07 – 09, 2024

Location: Amsterdam

CCW Europe can help you deliver outstanding CX in the fast-paced contact centre industry. This conference is attended not only by the industry’s top solution providers, but also innovative thought leaders.

The event itself is spread across three days and contains tailored sessions looking at thought leadership, product demos, interactive discussion groups, and networking opportunities.

Find out more about Customer Contact Week Europe (CCW Europe)

World AI Summit

Date: October 09 – 10, 2024

Location: Amsterdam

Since launching in 2017, World Summit AI has been the most important summit on the planet for the development of strategies on AI and spotlighting the worldwide applications, risks, benefits, and opportunities.

Find out more about World AI Summit

GITEX Global

Date: October 14 – 18, 2024

Location: Dubai

GITEX Global claims to be the ‘best tech event’ and is attended by big tech companies, global governments, innovative startups, expert investors and corporate buyers.

Find out more about GITEX Global

ICMI Contact Centre Expo & Conference

Date: October 21 – 24, 2024

Location: Orlando

This contact centre conference features sessions, roundtables, and resources covering both the latest industry topics, from chatbots to remote onboarding to metrics, and the insights you seek on essential areas, including WFO and leadership, to ensure you deliver on your business’s strategic goals.

There are also networking opportunities, training, and workshops as well as presentations by industry experts.

Find out more about ICMI Contact Centre Expo & Conference

Gartner IT Symposium:Xpo 2024

Date: November 04 -07, 2024

Location: Barcelona

Whether you’re looking to get inspired about what’s possible, validate your strategy, get practical advice on how to move forward, or simply enhance your professional network and learn from peers face-to-face, this conference is designed to provide guidance in the areas most meaningful to your organization.

You will gain insights from a dedicated block of sessions addressing generative AI from leading experts through actionable guidance on the current impact, including future trends, strategies for success and best practices across the CIO remit.

Find out more about Gartner IT Symposium:Xpo 2024

Tech Show London

Date: March 12 – 13, 2025

Location: London

Engage with thousands of experts in technology, data science, and AI innovation. Explore opportunities to propel your business into a new era of intelligence.

From AI breakthroughs to revolutionary cloud solutions, Tech Show London is your gateway to the trends and technologies that are defining our world.

Find out more about Tech Show London

The European Chatbot & Conversational AI Summit

Date: March 19 – 20, 2025

Location: Scotland

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.

The summit will highlight the latest trends and recent application changes in the Conversational AI space within the European market.

Find out more about The European Chatbot & Conversational AI Summit

Chatbot Summit Berlin

Date: April 07 – 10, 2025

Location: Berlin

This two-day event enables attendees to participate in roundtables and attend inspiring keynotes and panels, gain practical skills, knowledge, and insights from top industry experts and peers.

There are networking opportunities with like-minded professionals to build relationships and partnerships, and schedule 1:1 meetings with potential clients or partners.

Find out mroe about the Chatbot Summit Berlin

The AI Summit London

Date: June 11 – 12, 2025

Location: London

The AI Summit London unites the most forward-thinking technologists and business professionals to explore the real-world applications of AI.

Think unparalleled opportunities for learning, deep-dive discovery, and non-stop networking (not to mention the incredible line-up of heavyweight speakers).

Find out more about The AI Summit London

Conversational User Interfaces

Date: July 08 – 10, 2025

Location: Canada

This year’s conference theme, “Weaving Conversations Through Tradition and Innovation,” reflects the location’s blend of centuries-old traditions and modern innovation. 

The conference parallels this, being both new and innovative while rooted in decades of development in voice processing, natural language interaction, and dialogue systems. It aims to integrate traditional and modern elements, akin to the quilt-making tradition of the local Mennonite communities.

Find out more about Conversational User Interfaces


So that’s it for our round-up of some of the biggest contact centre Conversational AI events. It may not be everything, but it is a great selection of what is available to get you started.

If you aren’t sure if these are the ones for you, or just want to see what else is on offer, then visit our events page.

For more top events to attend check out these articles:

Author: Megan Jones
Reviewed by: Megan Jones

Published On: 26th Jul 2024
Read more about - Technology,

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