Unlocking Hyper-Personalized CX with Generative AI – Webinar

Unlocking Hyper-Personalized CX with Generative AI - Webinar
Filed under - Archived Content,

Date: 11th June 2024, 10:00 a.m. PT / 1:00 p.m. ET

Location: Virtual

Register Now

Join us on June 11th at 10:00 a.m. PT / 1:00 p.m. ET as we explore new generative AI capabilities that drive unprecedented levels of personalization and efficiency in the contact center.

During this event, you will:

  • Learn how generative AI can automate customer service triage and create the ideal customer experience, every time.
  • Discover emotion analysis—a significant step up from traditional sentiment analysis. Capture complex feelings like gratitude, annoyance, and relief. And find out if they change over the call.
  • Explore new workflows in the Talkdesk Retail Experience Cloud solution that enhance self-service capabilities to meet rising customer expectations, and improve contact center efficiency.
  • And much more.

Join us and discover how Talkdesk can help you eliminate bad customer experiences with modern solutions.

Author: Guest Author

Published On: 22nd May 2024 - Last modified: 11th Jun 2024
Read more about - Archived Content,

Follow Us on LinkedIn

Recommended Articles

call center employee sits at desk in company in front of computer screen
Personalized CX: The Power of Conversational Commerce
Understanding the Role of Generative AI in Modernizing CX
Online shopping cloud retail
AI and Cloud Push Hyper-Personalized Retail
How to Set up a Call Centre