Unlocking Hyper-Personalized CX with Generative AI – Webinar

Date: 11th June 2024, 10:00 a.m. PT / 1:00 p.m. ET

Location: Virtual

Register Now

Join us on June 11th at 10:00 a.m. PT / 1:00 p.m. ET as we explore new generative AI capabilities that drive unprecedented levels of personalization and efficiency in the contact center.

During this event, you will:

• Learn how generative AI can automate customer service triage and create the ideal customer experience, every time.
• Discover emotion analysis—a significant step up from traditional sentiment analysis. Capture complex feelings like gratitude, annoyance, and relief. And find out if they change over the call.
• Explore new workflows in the Talkdesk Retail Experience Cloud solution that enhance self-service capabilities to meet rising customer expectations, and improve contact center efficiency.
• And much more.

Join us and discover how Talkdesk can help you eliminate bad customer experiences with modern solutions.

Author: Guest Author