Filed under - Recorded Call Centre and Customer Experience Webinars, Genesys
In this webinar, we will take you through how you can get the basics of the customer experience right, before adding some finishing touches, for a truly memorable experience.
- Quick Wins to Improve Customer Experience
- Building an Emotional Connection with Customers
- Reducing Customer Effort
- The Use of Technology
- Top Tips from the Audience
Call Centre Helper