Filed under - Recorded Call Centre and Customer Experience Webinars, eGain
In this webinar we look at practical ways to deploy AI and where to avoid the pitfalls.
- Artificial Intelligence
- How has the technology progressed?
- Where is it safe to use it, where is it not?
- The latest feedback from customers using AI
- AI use-cases in action
- Neural Networks
- Use of ChatBots
- Measuring the effectiveness of AI
- Quality control measures for AI
- Top Tips from the audience
Dr David Naylor
Call Centre Helper