Recorded Webinar: The Best Ways to Improve Customer Satisfaction Related Articles Recorded Webinar: Proven Techniques to Increase Customer Satisfaction Recorded Webinar: Driving Up Customer Satisfaction Scores Recorded Webinar: Forecasting and Scheduling on Digital Channels Recorded Webinar: 7 Ways to Improve Customer Satisfaction 1,151 Filed under - Recorded Call Centre and Customer Experience Webinars, Customer Satisfaction (CSAT), Genesys With so many channels to choose from and expectations rising, it is harder than ever to satisfy customers. In this webinar, we look at new ideas and strategies to improve customer satisfaction. Topics Discussed Ways to measure customer satisfaction Improving customer satisfaction Reducing customer effort Voice of the customer Creating a positive company culture Collecting and using customer feedback Proactive customer service Tracking the customer journey Getting the best out of your technology<.li> Top tips from the audience Panellists Carolyn Blunt Ember Real Results Mike Murphy Interactive Intelligence Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Genesys Author: Megan Jones Published On: 16th Sep 2015 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Customer Satisfaction (CSAT), Genesys Recommended Articles Recorded Webinar: Proven Techniques to Increase Customer Satisfaction Recorded Webinar: Driving Up Customer Satisfaction Scores Recorded Webinar: Forecasting and Scheduling on Digital Channels Recorded Webinar: 7 Ways to Improve Customer Satisfaction Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter