Recorded Webinar: Increasing the Take-up of Self Service Related Articles Ideas to Improve Customer Self-Service Recorded Webinar: Self-Service- How to Remove Calls from the Contact Centre Recorded Webinar: Simplify Your Self-Service Strategy The Do's and Don’ts of Digital Self-Service 715 Filed under - Recorded Call Centre and Customer Experience Webinars, Genesys During this webinar we will look at the practical steps to increase the take up of self service by your customers. Topics Discussed Mobile apps Web self-service ‘How to’ demos on YouTube Crowd-sourcing The Role of Technology Top Tips from the audience Panellists Justin Robbins HDI & ICMI Mike Murphy Genesys Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Genesys Author: Rachael Trickey Published On: 19th Sep 2017 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys Recommended Articles Ideas to Improve Customer Self-Service Recorded Webinar: Self-Service- How to Remove Calls from the Contact Centre Recorded Webinar: Simplify Your Self-Service Strategy The Do's and Don’ts of Digital Self-Service Related Reports Webinar Replay: What Does an Excellent Customer Service Strategy Look Like 2024 Contact Centre Buyer’s Guide eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter