Recorded Webinar: Increasing the Take-up of Self Service

During this webinar we will look at the practical steps to increase the take up of self service by your customers.

Topics Discussed

• Mobile apps
• Web self-service
• 'How to' demos on YouTube

• Crowd-sourcing
• The Role of Technology
• Top Tips from the audience

Panellists

This webinar was brought to you by Call Centre Helper and is sponsored by Genesys