Webinar: How to Excel at Managing and Exceeding Customer Expectations

Webinar details with emoji faces

Date: Thursday 23rd May 2024

Location: Virtual

Register Now!

Customers today have ever-higher expectations on quality, response times, personalization, and more. Not only this, but they’re forming these expectations around the best experiences they have with any organisation – not just your direct competitors.

This undoubtedly adds more pressure to the role of being a customer service leader. So, if you’re feeling the heat, join this webinar for some fresh thinking on managing and exceeding customer expectations.

Panellists:

You Will Learn:

  • What’s driving customer expectations in 2024 and beyond
  • Top tips for managing customer expectations
  • What exceeding customer expectations really looks like (when the bar is already set so high)
  • How the latest technology can help

Register Now!

Author: Jo Robinson

Published On: 27th Feb 2024 - Last modified: 3rd Apr 2024
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