CCW Australia and New Zealand

Customer Contact Week Australia and New Zealand

Date : Wednesday 28th February 2024
Location : Australia

Register Now!

As channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical.

Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits.

CCW Australia and New Zealand is returning in 2024 and the focus for the year – connections that matter.

The aim? To equip you with the inspirational insights, industry intelligence, practical guidance in CX, digital transformation and innovation.

Register Now!

Published On: 6th Sep 2023
Read more about - Call and Contact Centre Events

Recommended Articles

Traveler with backpack checks map to find directions in wilderness area
Customer Journey Map Examples With Expert Analysis
Road and Roundabouts
Answers to Your Questions About Customer Journey Management
A woman touching the screen with finger.
What Are Customer Touchpoints and How Can You Identify Them?