ChatGPT Created This Webinar Series

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Filed under - Contact Centre News,

Join NICE for a four-part webinar series as they explore the impacts of Conversational AI on digital CX:

  • What it takes to make your AI implementation exceptional
  • How it’s changing the way we think, interact and converse
  • And how you can put AI to work for you to build next-generation self-service experiences

AI began transforming the way we do business long before ChatGPT arrived on the scene. Yet the explosive popularity of OpenAI’s Large Language Model takes it to a new level in user adoption and business deployments. What’s next? How did we get here? And how can you leverage AI for your business? Find out.


Generative AI: Revolutionizing Search, Shopping, and Support

Session 1: On Demand | Available March 28

Why generative AI will fundamentally change what we think about when we discuss conversational AI and how its capabilities will completely overhaul how consumers look for and consume information.

AI Building Block for Delivering Exceptional CX

Session 2: On Demand | Available April 11

Learn about the necessary pieces for creating exceptional CX flows with generative AI.

Generative AI for the Modern CX Organization

Session 3: Live | April 27, 2023 | 11 am EDT, 4:00 pm GMT

In this session, we discuss the impact on IVAs and AI-supported agent interactions and how this can improve not just efficiency and impact of employees but can create new experiences that previously were not available to a brand’s workforce.

Deploying GPT for Business in 2023

Session 4: On Demand | Available May 9

Bringing everything together, join our final session to learn how integrating this technology can de-risk your roadmap and alleviate pressure on current macro employment pressures across the current economic landscape.

Click here to Register for the Series

For more information about NICE - visit the NICE Website

About NICE

NICE NICE is a leading global enterprise software provider that enables organizations to improve customer experience and business results, ensure compliance and fight financial crime. Their mission is to help customers build and strengthen their reputation by uncovering customer insight, predicting human intent and taking the right action to improve their business.

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Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Author: NICE

Published On: 25th Apr 2023
Read more about - Contact Centre News,

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