Contact Centre & Customer Services Summit – Manchester

Date: 14th – 15th September 2026

Location: The Manchester Deansgate Hotel

The Contact Centre & Customer Services Summit is your must-attend, two-day event for 2026. Join senior contact centre and customer service leaders for high-impact one-to-one meetings, interactive seminars, and networking opportunities. Discover the latest technologies and strategies that will elevate customer experience and boost operational efficiency.

Key Highlights:

• Tailored one-to-one business meetings with leading solution providers
• Insightful seminars on the hottest industry trends
• Networking with peers and top-tier providers
• Exclusive access to cutting-edge products and services
• Full hospitality: overnight accommodation, meals, refreshments, and a three-course dinner with entertainment

For more information and to register: 01992 374100 / m.connell@forumevents.co.uk / l.alio@forumevents.co.uk

Are You a Supplier?

If you’re a supplier looking to connect with senior decision-makers and showcase your solutions to highly targeted, pre-qualified professionals, get in touch. Please contact Gayle Buckland / g.buckland@forumevents.co.uk / 01992 374100.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Rachael Trickey