Date: 14th – 15th September 2026
Location: The Manchester Deansgate Hotel
The Contact Centre & Customer Services Summit is your must-attend, two-day event for 2026. Join senior contact centre and customer service leaders for high-impact one-to-one meetings, interactive seminars, and networking opportunities. Discover the latest technologies and strategies that will elevate customer experience and boost operational efficiency.
Key Highlights:
- Tailored one-to-one business meetings with leading solution providers
- Insightful seminars on the hottest industry trends
- Networking with peers and top-tier providers
- Exclusive access to cutting-edge products and services
- Full hospitality: overnight accommodation, meals, refreshments, and a three-course dinner with entertainment
For more information and to register: 01992 374100 / m.connell@forumevents.co.uk / l.alio@forumevents.co.uk
Are You a Supplier?
If you’re a supplier looking to connect with senior decision-makers and showcase your solutions to highly targeted, pre-qualified professionals, get in touch. Please contact Gayle Buckland / g.buckland@forumevents.co.uk / 01992 374100.
Author: Forum Events
Reviewed by: Rachael Trickey
Published On: 11th Dec 2025 - Last modified: 12th Dec 2025
Read more about - Call and Contact Centre Events, Forum Events
