The Call Centre has developed a lot over the past few years. What will happen in the next few years?
In this webinar, we look at what the future holds for the Contact Centre industry.
How social media will change the industry
Change in customer expectations
The future of email
The future of voice
Your predictions for the future Call Centre
Top tips from the audience
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys