Genesys Cloud Services

15,865
Genesys Logo

Through the power of Genesys’ cloud, digital and AI technologies, organisations can realise Experience as a Service, their vision for empathetic customer experiences at scale.

https://www.genesys.com/en-gb

Profile:

Every year, Genesys orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service, our vision for empathetic customer experiences at scale. With Genesys, organisations have the power to deliver proactive, predictive, and hyper personalised experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Weblink: https://www.genesys.com/en-gb

Social Media:

Twitter Handle: @Genesys
LinkedIn Company Page: https://www.linkedin.com/company/genesys
Facebook Page: https://www.facebook.com/Genesys/
YouTube: https://www.youtube.com/Genesys
Blog: http://blog.genesys.com/

Author: Jo Robinson

Follow Us on LinkedIn

The Latest Articles Featuring Genesys Cloud Services

Average, Good and Excellent words symbolizing improvement and success
Supercharge Your Customer Service – From Average to Excellent
Data analytics illustration
Mastering Data Analytics for Customer Experience Excellence
Person with a headset on in a call centre
Case Study: ESP Group Transforms CX With Sabio
CX concept with phone and reviews
Pluxee Successfully Transforms CX
Person holding phone talking to chatbot
Morgan Freeman Outranks Taylor Swift as Most Desired Chatbot
Person standing in front of road sign pointing in different directions
Differentiating Your Experience-as-a-Service as a Managed Service Provider