IVR Solutions

Call Centre Helper Directory - IVR Solutions

Introducing Experience Communications as a Service (XCaaS). 8×8 XCaaS delivers a single platform for cloud-native contact centre, voice, team chat, meetings, and embeddable communications. 

Alvaria was founded through the merger of Aspect Software and Noble Systems. We are the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM) solutions.

CardEasy removes the risk of payment card fraud within your contact centre.

Customer Touch Point specializes in long-term and instant impact customer experience solutions for organizations worldwide, providing the tools and support they need to deliver effortless customer experiences.

Cyara is the world’s leading Automated Customer Experience (CX) Assurance platform. Cyara’s cloud-based omnichannel assurance solutions for voice quality and chatbot testing accelerate the delivery of flawless customer journeys for enterprises while reducing the risk of customer-facing defects.

Enghouse Interactive delivers technology and expertise to help bring your customers closer to your business through its wide range of customer contact solutions.

Genesys powers more than 25 billion of the world’s best customer experiences each year.

Hammer provides the proof you need to implement technology changes with confidence. Our testing solutions pre-empt significant problems by delivering expert, end-to-end validation of expected real-world performance.

We ensure that your IVR creates the best first impression with expertly designed call flows and IVR scripts combined with professionally recorded IVR voice messages.

OPEX Hosting provides a full suite of ‘in-network’ telecommunications solutions: from our customer’s perspective these services require neither management nor maintenance on their part and we charge on a ‘usage-only’ basis.

Premier CX are an award-winning creative agency specialising in helping contact centres humanise their customer touchpoints.

Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs.

 
Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies.

Choose the content that you want to receive.