How Intelligent Video Helps Leaders Boost Empathy and Trust


3D desktop with video, headphones and microphone

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Filed under - Industry Insights,

Video is Where Work Happens

In today’s hybrid working world, 80% of all meetings are fully virtual or hybrid, with only 20% happening fully in person. Video is where we create relationships and do business.

Employees Feel Disconnected From Their Leaders

Did you know that 1 in 3 employees currently feels disconnected from their leader? With employees working in a wider range of locations, leaders must be looking for new ways to spark meaningful connections with their employees.

Leaders can Lead Better With Video

In a joint study from Zoom and Forbes Insights, 55% of executives said they believe videoconferencing enhances their ability to increase employee engagement, ultimately concluding that video provides “greater intimacy in working relationships – both internal and external,” as well as “superior communication and understanding.”

How We’re Seen on Video Impacts Perceptions of Trust and Credibility

The quality of our video has wide-ranging impacts on our relationships, productivity, and even health. Similarly, it impacts whether people find us trustworthy or credible.

In fact, 62% say they’re more likely to have a negative perception of a brand if they publish poor-quality video. Insufficient video quality can also impact our personal brand.

Take Back Control of Your Image With Intelligent Video

Personal intelligent video cameras, such as the Jabra PanaCast 20, provide hybrid working experiences unmatched by built-in cameras or standard webcams.

With the ability to adjust for poor lighting, keep you centred in frame, and provide the best video quality available, you can take back control of your image and show your true self, inspiring trust and confidence in everyone with whom you interact.

This blog post has been re-published by kind permission of Jabra – View the original post

To find out more about Jabra, visit their website.

About Jabra

Jabra Jabra gives contact centres a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique needs of all types of contact centres, who want to exceed their customers expectations and deliver a superior customer experience, whilst ensuring productivity every day.

Read other posts by Jabra

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Published On: 9th Sep 2022 - Last modified: 12th Sep 2022
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